Shipping Policy

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

 

Destination Estimated Delivery Australia 7–15 business days New Zealand 10–18 business days United States 10–20 business days United Kingdom12–20 business days Other countries 14–25 business days. 

 

Free shipping on all orders

 

Order TrackingOnce your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.

 

For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer and are not covered by Veloura.

 

If your order hasn't arrived within the estimated timeframe, please contact us at velourashop@outlook.com and we will investigate immediately.

 

Please ensure your shipping address is correct at checkout. Veloura is not responsible for orders delivered to an incorrect address provided by the customer.

 

For any shipping questions: 📧 svelouraashop@outlook.com